Introducing Lumeon's patient self-scheduling solution

Finally - a self-scheduling solution that proactively keeps patients onboard throughout their care journey. 

Make life simple with patient self-scheduling & rescheduling


Are your patients frustrated with waiting on hold or staff tired of playing endless phone tag? Lumeon provides convenient self-scheduling online or using text messages, making life easier for everyone involved.
  

  • Self-schedule after an appointment reminder
  • Self-schedule as part of a personalized care journey
  • No need to remember logins
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An image showing a patient self-scheduling on their mobile

No more missed targets with proactive invitations to self-schedule


Automatically reach out to your patients to encourage them to self-schedule appointments, either at the right time in their care journey or if a gap in care is detected.
  

  • Invite patients to book regular appointments e.g. colonoscopy screen, or diabetes annual review.
  • Send options for relevant follow-up appointments
  • Follow patient preferences (location, language, physician etc.)
A mobile phone showing a reminder to self-schedule a follow-up appointment

Recommend appropriate appointments using patient context


Using data from the patient record or eForms, and in accordance with your protocols, offer the right appointments with the right practitioner, resources, and time frame.
  

  • Use clinical context to determine slots
  • Determine appointment type and time-window
  • Patients can book online or via text message
Patient-online-scheduling
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REDUCE SCHEDULING
WORKLOAD

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REDUCE REVENUE
LEAKAGE

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REDUCE
GAPS IN CARE

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DELIVER BETTER
PATIENT EXPERIENCE

Design and orchestrate your complete care journey

Trigger self-scheduling invitations based on what is happening at any point in the patient’s personal care journey.

Orchestrated-patient-self-scheduling-diagram

Lumeon has proven to be incredibly effective in helping us incorporate patient engagement and care team coordination with best practice clinical and operational pathways.

Kaushal Challa

Chief Operating Officer, Ambulatory Care, NYC Health + Hospitals

In just one month after implementing the first stages of Lumeon we saw no-shows reduce markedly. The value of Lumeon is highlighted by the flexibility of the product.

Laurie Johnson

Chief Ambulatory Officer at Keck Medicine of USC.

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  • No login required
  • Programmable self-scheduling triggers
  • Many use cases
  • Integrate with your EHR
  • 27+ language options
  • Strong track record of successful deployments