Are your patients frustrated with waiting on hold or staff tired of playing endless phone tag? Lumeon provides convenient self-scheduling online or using text messages, making life easier for everyone involved.
Automatically reach out to your patients to encourage them to self-schedule appointments, either at the right time in their care journey or if a gap in care is detected.
Using data from the patient record or eForms, and in accordance with your protocols, offer the right appointments with the right practitioner, resources, and time frame.
Trigger self-scheduling invitations based on what is happening at any point in the patient’s personal care journey.
Lumeon has proven to be incredibly effective in helping us incorporate patient engagement and care team coordination with best practice clinical and operational pathways.
Chief Operating Officer, Ambulatory Care, NYC Health + Hospitals
In just one month after implementing the first stages of Lumeon we saw no-shows reduce markedly. The value of Lumeon is highlighted by the flexibility of the product.
Chief Ambulatory Officer at Keck Medicine of USC.